<?xml version='1.0' encoding='gb2312' ?>
<tocdata>
<book name="操作常识" >
  <item name="动作约定" url="AA010.htm" />
  <item name="格式约定" url="AA020.htm" />
  <item name="常用操作图标" url="AA030.htm" />
  <item name="常用按钮" url="AA040.htm" />
  <item name="软件界面说明" url="AA050.htm" />
</book>
<book name="基本操作" >
  <item name="系统登陆" url="AZ001.htm" />
  <item name="修改密码" url="AZ002.htm" />
  <item name="更换操作员" url="AZ003.htm" />
  <item name="自定义工具栏" url="AZ004.htm" />
  <item name="自定义快捷键" url="AZ005.htm" />
  <item name="数据块导出" url="AZ006.htm" />
  <item name="自定义数据块排序方法" url="AZ007.htm" />
  <item name="查看操作日志" url="AZ008.htm" />
  <item name="系统退出" url="AZ00F.htm" />
</book>
<book name="预定" url="BY000.htm" >
  <item name="酒店日历" url="BY0011.htm" />
  <book name="散客预定" url="BY010.htm" >
    <item name="操作方法" url="BY0101.htm" />
    <item name="预定单祥解" url="BY0102.htm" />
    <item name="实际案例" url="BY0103.htm" />
    <item name="预定确认" url="BY0104.htm" />
    <book name="预定修改" >
      <item name="操作方法" url="BY01051.htm" />
      <item name="实际案例" url="BY01052.htm" />
    </book>
    <item name="取消预定" url="BY0106.htm" />
    <item name="预定删除" url="BY0107.htm" />
  </book>
  <book name="团体预定" url="BY110.htm" >
    <item name="操作方法" url="BJ1101.htm" />
    <item name="预定单祥解" url="BY1102.htm" />
    <item name="实际案例" url="BY1103.htm" />
    <book name="预定修改" >
      <item name="操作方法" url="BY11051.htm" />
      <item name="实际案例" url="BY11052.htm" />
    </book>
    <item name="取消预定" url="BY1106.htm" />
    <item name="预定删除" url="BY1107.htm" />
  </book>
  <item name="预定查询" url="BY020.htm" />
  <book name="预定分房" >
    <item name="手动分房" url="BY031.htm" />
    <item name="自动分房" url="BY032.htm" />
    <item name="修改分房" url="BY033.htm" />
    <item name="取消分房" url="BY034.htm" />
  </book>
  <item name="超时预定处理" url="BY040.htm" />
  <item name="预定部分操作演示" url="BY090.htm" />
</book>
<book name="接待" url="BJ000.htm" >
  <book name="散客登记" url="BJ010.htm" >
    <item name="操作方法" url="BJ0101.htm" />
    <item name="登记单祥解" url="BJ0102.htm" />
    <item name="实际案例" url="BJ0103.htm" />
  </book>
  <book name="团体登记" url="BJ110.htm" >
    <item name="操作方法" url="BJ1101.htm" />
    <item name="登记单祥解" url="BJ1102.htm" />
    <item name="实际案例" url="BJ1103.htm" />
  </book>
  <book name="客人联房" >
    <item name="设定联房" url="BJ031.htm" />
    <item name="取消联房" url="BJ032.htm" />
    <item name="设为主房间" url="BJ033.htm" />
  </book>
</book>
<book name="帐务" >
  <book name="散客帐务" url="BZ010.htm" >
    <item name="客人结账" url="BZ0101.htm" />
    <item name="客人挂帐" url="BZ0102.htm" />
    <item name="当前挂帐结算" url="BZ0103.htm" />
  </book>
  <book name="团体帐务" >
    <item name="无成员帐务团体结账" url="BZ1101.htm" />
    <item name="有成员帐务团体结账" url="BZ1102.htm" />
  </book>
  <item name="虚拟帐单" url="BZ0199.htm" />
  <item name="结账补救" url="BZ0104.htm" />
</book>
<book name="客房" >
  <book name="催帐报表" >
    <item name="散客催帐" url="BK0201.htm" />
    <item name="团体催帐" url="BK0202.htm" />
  </book>
  <book name="客房清理" >
    <item name="单个清理" url="BK0301.htm" />
    <item name="成批清理" url="BK0302.htm" />
  </book>
  <book name="自用房" >
    <item name="设定自用房" url="BK0401.htm" />
    <item name="查看自用房" url="BK0402.htm" />
    <item name="结束自用房" url="BK0403.htm" />
  </book>
  <book name="维修房" >
    <item name="设定维修房" url="BK0501.htm" />
    <item name="查看维修房" url="BK0502.htm" />
    <item name="结束维修房" url="BK0503.htm" />
  </book>
</book>
<book name="营销" >
  <item name="客户管理" url="BA000.htm" />
  <item name="客户协议管理" url="BA010.htm" />
  <item name="客户佣金管理" url="BA030.htm" />
</book>
<book name="综合" >
  <item name="报表中心" url="BB010.htm" />
</book>
<book name="系统" >
  <item name="设定操作员" url="BL0101.htm" />
  <book name="基础资料" >
    <book name="房间" >
      <item name="设定房间类型" url="BL0211.htm" />
      <item name="设定楼层" url="BL0212.htm" />
      <item name="设定房间号" url="BL0213.htm" />
      <item name="设定电话分机号" url="BL0214.htm" />
      <item name="设定门锁卡号" url="BL0215.htm" />
      <item name="设定公安登记号" url="BL0216.htm" />
    </book>
    <book name="客人" >
      <item name="设定证件类型" url="BL0221.htm" />
      <item name="设定国家" url="BL0222.htm" />
      <item name="设定地区信息" url="BL0223.htm" />
      <item name="设定入境口岸" url="BL0224.htm" />
    </book>
    <book name="客房" >
      <item name="设定客房折扣" url="BL0231.htm" />
      <item name="设定费用码" url="BL0232.htm" />
      <item name="设定客房服务员" url="BL0233.htm" />
      <item name="设定特别提醒类型" url="BL0234.htm" />
      <item name="设定特别提醒档案" url="BL0235.htm" />
    </book>
    <book name="综合" >
      <item name="设定付款方式" url="BL0241.htm" />
      <item name="设定客人来源" url="BL0242.htm" />
      <item name="设定销售业务员" url="BL0243.htm" />
      <item name="设定酒店部门" url="BL0244.htm" />
      <item name="设定协议单位类型" url="BL0245.htm" />
      <item name="设定计量单位" url="BL0246.htm" />
      <item name="设定预定方式" url="BL0247.htm" />
      <item name="设定VIP级别" url="BL0248.htm" />
      <item name="设定信用卡类型" url="BL0249.htm" />
    </book>
  </book>
  <book name="参数设置" >
    <item name="设置酒店名称" url="BL0300.htm" />
    <item name="设置文件保存方式" url="BL0301.htm" />
    <item name="设置最长日志保存天数" url="BL0302.htm" />
    <item name="设置酒店稽核时间" url="BL0303.htm" />
    <item name="设置历史档案查询参数" url="BL0304.htm" />
    <item name="设置出租率公式" url="BL0305.htm" />
    <item name="设置客房服务费" url="BL0306.htm" />
    <book name="设定预定参数" >
      <item name="设置预定单锁定时间" url="BL0311.htm" />
      <item name="设置超时预定保留时间" url="BL0312.htm" />
    </book>
    <book name="设定登记参数" >
      <item name="设置酒店入住类型" url="BL0321.htm" />
      <item name="设置房价最大调整幅度" url="BL0322.htm" />
      <item name="设置登记单锁定时间" url="BL0323.htm" />
      <item name="设置客人留言" url="BL0324.htm" />
      <item name="设置晨唤" url="BL0325.htm" />
    </book>
    <book name="设定客房参数" >
      <book name="设置房态图" >
        <item name="设置房态显示" url="BL0331.htm" />
        <item name="设置刷新" url="BL0332.htm" />
        <item name="设置双击打开界面" url="BL0333.htm" />
        <item name="设置提示项目" url="BL0334.htm" />
        <item name="设置酒店房态标识" url="BL0335.htm" />
      </book>
      <item name="设置客房清理参数" url="BL0336.htm" />
    </book>
    <book name="设定系统接口" >
      <item name="设定电话接口" url="BL0351.htm" />
      <item name="设定门锁接口" url="BL0352.htm" />
      <item name="设定公安户籍接口" url="BL0353.htm" />
    </book>
  </book>
</book>

</tocdata>
