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  Creative Video Blaster WebCam Go Readme File
  December 1999
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This document provides late-breaking or other information that 
supplements the Creative Video Blaster WebCam Go documentation.
Please read all the sections before you proceed with the 
installation.

--------
CONTENTS
--------

1.   Installation/Uninstallation

2.   A Note on USB Compatibility

3.   Improving USB device stability

4.   Troubleshooting

5.   Notes on Connecting and Disconnecting WebCam Go

6.   Notes on WebCam Go Control

7.   Known problems


===================================================================

1.   INSTALLATION/UNINSTALLATION
     ----------------------------

     Before installation, please make sure that the USB ports are 
     enabled in the BIOS.

     For the driver installation, we advise that you refer to the 
     manual for the proper steps of installation, to avoid any 
     confusion or improper installation.

     If the drivers need to be re-installed, please uninstall the 
     drivers first before re-installing them. 
     
     To un-install the drivers:
     1. Click Start -> Settings -> Control Panel.
     2. In the Control Panel, double-click the Add/Remove Programs 
        icon.
     3. In the Add/Remove Programs Properties dialog box, select
        Creative Video Blaster WebCam Go Driver from the list and
        click the Add/Remove button.
     4. Follow the instructions on the screen, if any.


2.   A NOTE ON USB COMPATIBILITY
     ----------------------------

    In our testing on a wide variety of PC motherboards with 
    integrated Universal Serial Bus (USB) ports, we have encountered 
    a small number of motherboards with USB ports that do not meet 
    the USB specification exactly. Unfortunately, WebCam Go may not 
    operate correctly with these systems.

    When you run the setup program from WebCam Go installation CD, 
    the setup program automatically checks your motherboard model and 
    revision.  If your motherboard is among those that have failed 
    our test procedure, the setup program will display a warning 
    message. However, due to the numerous brands of motherboards in 
    the market, our test procedure is not exhaustive.  So, there may 
    be some non-USB-compliant motherboards which will not cause the 
    setup program to display the warning message.

    So far, for some of the non-USB-compliant motherboards that we have 
    tested, the motherboard manufacturers have released new versions of 
    motherboards or BIOS to address the problem.

    If the setup program warns you that your motherboard’s USB port is 
    incompatible, or if the camera does not work on your system and you 
    suspect that the problem may be related to your PC’s USB port, the 
    following is a list of available options:

    1.  Contact your PC vendor.
        Your PC vendor may be able to upgrade your motherboard or its 
        BIOS to a newer version that addresses USB incompatibilities.

    2.  Use a PCI host adapter which provides USB connectors.
        If you are not able to upgrade your motherboard or its BIOS, 
        we recommend this approach.

    3.  Attach WebCam Go to a powered USB hub.
        Some USB devices (such as monitors) also operate as powered USB 
        hubs; you can also buy dedicated powered USB hubs which are to 
        be attached to your PC’s USB port. However, in some cases, 
        attaching a powered USB hub to a non-USB-compliant USB motherboard 
        connector will not solve the problem.

        To look for a USB compatible product, you can visit the product 
        search page at the official USB Web site: 
            http://www.usb.org/app/search/products/


3.   Improving USB device stability
     -------------------------------

     In some cases, turning down the hardware graphics acceleration will
     improve the stability of USB devices.


4.   Troubleshooting
     ----------------

     Problem: 
     There is no video displayed when the application is in the Live Cam 
     mode.

     Solution:
     *  Go to the Device Manager and verify that the USB Host Controller 
        has no resource conflicts.
     *  Turn down your graphics hardware acceleration.


5.   Notes on connecting and disconnecting WebCam Go
     ------------------------------------------------

     -	Do not plug in WebCam Go camera while the red LED light on the
         camera is lit or blinking. 

     -	Do not unplug the camera during the downloading process.

     -	If you have unplugged the camera and wish to plug it back into the computer, 
	please wait for about 3 seconds before doing so.

     -	Plugging the camera into another USB port may require you to install the driver again.


6.   Whats new in WebCam Go Control
     ---------------------------

     -  Video format (size and color mode) now saved by WebCam Go Control for each istalled
	camera.

     -  Multiple zoom levels for 160x140 resolution now supported.

     -  Added in context sensitive help for all controls on the main application window.

     -  The application will no longer attempt to initialize a camera which hasn't been
	plugged in.
   

7.   Known problems
     ---------------

     1.  Occasionally, some pictures taken in multiple-snapshot mode may
         have a tiny color box.
     

Copyright (c) December 1999 Creative Technology Ltd. All rights reserved.
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  End of Readme File
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